The Central Consumer Protection Authority (CCPA) on Thursday launched an investigation for cab-hailing platforms, including Ola, Uber and Rapido after concerns raised over ‘advance tip’ feature that may constitute an unfair trade practice.
The probe comes in the wake of similar action initiated against Uber, which has already been issued a notice.
Union Minister Pralhad Joshi said the practice “deeply concerning,” and stressed that it undermines consumer rights by pressuring users into additional payments before a service is rendered.
“Forcing or nudging users to pay a tip in advance for faster service is unethical and exploitative,” Joshi stated.
“Such actions constitute unfair trade practices. A tip is a token of appreciation, not an obligation, and should only be offered after the service is rendered.”
(This story will be updated shortly)
Anurag Dhole is a seasoned journalist and content writer with a passion for delivering timely, accurate, and engaging stories. With over 8 years of experience in digital media, she covers a wide range of topics—from breaking news and politics to business insights and cultural trends. Jane's writing style blends clarity with depth, aiming to inform and inspire readers in a fast-paced media landscape. When she’s not chasing stories, she’s likely reading investigative features or exploring local cafés for her next writing spot.
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- ANURAG DHOLEhttps://indiatadkha.com/author/bitlancetechhubgmail-com/
- ANURAG DHOLEhttps://indiatadkha.com/author/bitlancetechhubgmail-com/
- ANURAG DHOLEhttps://indiatadkha.com/author/bitlancetechhubgmail-com/
