DGCA issues advisory to airlines on passenger handling due to longer flights

DGCA advisory for airlines on passenger handling due to Pakistan airspace closure, focusing on communication and comfort measures.
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VELANKANNI RAJ B

The Directorate General of Civil Aviation Aviation (DGCA) on Saturday issued an advisory to airlines on providing proper communication and in-flight catering services to passengers as international flights are having longer flying time due to the Pakistan airspace closure.

Pakistan has closed its airspace for Indian airlines, resulting in longer flying hours for their international flights, especially those flying out from north Indian cities, including Delhi.

Aviation watchdog DGCA has issued the advisory on passenger handling measures in view of airspace restrictions resulting in extended flight durations and technical stops.

The advisory focuses on five main areas — pre-flight passenger communication, in-flight catering and comfort, medical preparedness and alternate aerodromes, customer service and support readiness, and intra-departmental coordination.

DGCA said that due to recent developments involving international airspace closures and overflight restrictions, airline operations have been impacted. There are significant rerouting of international and regional flights, increased block times compared to scheduled durations, and possibility of technical halts enroute for operational or fuel requirements.

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Published on April 26, 2025