Good news for LIC policyholders! Life insurance company starts online facility for premium payment through WhatsApp Bot

The Life Insurance Corporation of India (LIC) today, May 9 started online facility for premium payment through WhatsApp Bot, the company said in a statement.

“This option will provide LIC customers one more alternate option to pay Premium online. Registered Customer portal users can use WhatsApp number 8976862090 to find out the policies that are due for payment and directly make the payment through UPI/Net banking/Cards within the WhatsApp bot. The full Customer journey of identifying policies due for premium till payment and receipt generation happens within the WhatsApp bot,” LIC said in a press release.

The new service offers a range of options, including access to premium due, policy status, LIC service links, loan repayment quotation, and loan interest due.

“This option will provide ease of operations for LIC’s Customers and will be a handy tool to pay LIC premiums from anywhere, anytime through the fast growing medium of WhatsApp. This option will help to enhance efficiency and productivity ensuring better services to LIC’s customers. LIC’s customer portal has over 2.2 crore registered policyholders, with over 3 lakh customers logging in every day for availing various online services,” said Siddhartha Mohanty, CEO & MD, LIC of India.

How to avail WhatsApp services

LIC policyholders can use their registered number can send ‘Hi’ to mobile number 8976862090. Your screen will display many options to assist you in accessing the services provided. Select the option number to choose LIC policy services.